Classic Room
Other rooms
Facility Information
Access
SHIZUOKAITO-SHIFUTO 774-1
Important Notes
Check-in / Check-out
Check-in
15:00 ~ 18:00
Check-out
~11:00
Policy
Cancellation Policy
Children's Policy
Facilities & Services
Room Facilities & Amenities
Amenities / Facilities / Bathroom
Facilities & Services
Common Area / Food Facility / Pool・Spa / Transport
Facility Precautions
Can you accommodate special requests such as gluten-free meals or feather-free pillows?
We do our best to accommodate all requests. Please feel free to contact us if you have any special requirements.
Is smoking allowed in the rooms?
We are sorry, but smoking is not permitted inside the building or on the terraces. For guests who smoke, an ashtray is provided on the bench outside in front of the front desk. Please use that area.
Do you offer a shuttle service?
We provide a shuttle service from either Futo Station or Jogasaki-Kaigan Station (reservation required). If you would like to use this service, please contact us by email or phone at least 24 hours before your check-in date. The shuttle service is available between 3:00 PM and 5:00 PM.
Can I use a credit card at ISANA? What payments can I use?
We accept cash and PayPay/Alipay* onsite. Thank you for your understanding. When making a reservation on this site, you can pay your reservation and options by credit card. If you wish to pay via bank transfert please contact us. *Payment services working with Paypay : WeChat Pay(微信支付),Alipay, AlipayHK, BigPay, Bluecode, Changi Pay, GCash, HelloMoney by AUB, Hipay, K PLUS, Kakao Pay, Kaspi.kz, Mpay, MyPB, NAVER Pay, OCBC Digital, Tinaba, Toss, Touch’n Go eWallet, TrueMoney, Plus Pay(全盈+PAY), PXPay Plus(全支付),JKO PAY(街口支付), iPASS MONEY (一卡通), icash Pay(愛金付), E.SUN Wallet(玉山錢包).
There is only one plan shown on your official website. Does it include meals?
On our official website, please first select the plan titled 【Natural Hot Spring & Ocean Delights Plan】, and then you will be able to add breakfast and dinner options during the booking process. Please note that meals are not included unless you add them as an option. If the dinner option does not appear, it means we are fully booked for that evening.




