Please Read Before Booking | Important Information & FAQ

Our lodge is located in a mountainous area, so there are certain restrictions regarding check-in times, transportation, meal times, and other aspects of your stay.
Please note that this is a mountain lodge, not a hotel in town.

To avoid any misunderstandings after booking, please read the following information carefully before making your reservation.

Q. How long does it take to reach the lodge from the nearest bus stop?

It takes approximately 1 hour on foot from Kamikochi Bus Terminal to our lodge.

There are no buses, taxis, shuttle services, or other means of transportation to the lodge. Access is by foot only.

As you will be walking in a mountain area, weather conditions and daylight hours may affect safety.
Please allow plenty of time for your journey.

Q. What time is check-in?

Check-in is between 2:00 PM and 4:00 PM.

As the lodge can only be reached on foot, traveling later in the day may involve safety risks.
Please make your reservation only if your schedule allows you to arrive by 4:00 PM.

Before 2:00 PM, the lodge is operating as a restaurant, so we are unable to show guests to their rooms.

If you arrive early, we can store your luggage in your room until check-in time.

If the weather is poor and you have difficulty finding somewhere nearby to wait, we would appreciate it if you could contact us in advance.

Please allow extra time for weather conditions, transportation delays, and walking time.

Q. When can I make a reservation?

Reservations open according to the number of guests:

1 guest: from 30 days before the stay
2 guests: from 60 days before the stay
3 or more guests: from 90 days before the stay

We are a small mountain lodge with only 4 guest rooms, so reservation periods are set according to group size.

Q. Can I stay by myself?

Yes. Reservations for 1 guest are accepted from 30 days before the stay.

However, as a general rule, only 1 room per day is available for single occupancy.

This means that even if rooms for 2 or more guests are still available, they may not be bookable by a single guest.

If no room for 1 guest is shown on the reservation page, the single-occupancy allocation for that day has already been filled.

Q. Can I make a reservation by phone?

We are sorry, but we do not accept accommodation reservations by phone.

Please make your reservation and check room availability through our online booking page.

Q. Can I stay for consecutive nights?

We are sorry, but we do not accept consecutive-night stays.

As we have only 4 guest rooms, we ask guests to stay for 1 night so that as many people as possible can stay with us.

In addition, the lodge operates as a restaurant during the daytime, so overnight guests cannot remain inside the lodge during the day.

For these reasons, consecutive-night stays are not available.

Q. Can I make a reservation on the same day?

No. We do not accept same-day accommodation reservations.

Please make your reservation in advance.

Q. Can I pay for my accommodation at the lodge?

Accommodation fees should generally be paid in advance at the time of booking.

On-site payment for accommodation is generally not available.

Q. Should I bring cash?

Yes. Although accommodation fees are generally paid in advance, food, drinks, and purchases at the lodge are cash only.

Cashless payment may also be unavailable at some places in Kamikochi.

We therefore recommend bringing enough cash with you for your stay.

Q. Can I change my reservation?

We are unable to change the number of guests or the date of an existing reservation.

Please cancel your current reservation and make a new reservation yourself with the correct details.

Please note that rooms may no longer be available when you try to make the new reservation.

Q. Can children stay at the lodge?

Yes. Children are welcome to stay.

However, our lodge is located at an elevation of approximately 1,500 meters.

For infants and toddlers aged 0 to 2 years, we do not generally recommend staying with us due to the possible physical effects of altitude and changes in temperature.

Please carefully consider your child's condition before making a reservation.

Q. Can breakfast or dinner times be changed?

We are sorry, but meal times cannot be changed.

Dinner is served at 5:00 PM.
Breakfast is served at 6:45 AM.

If you plan to leave before breakfast time, breakfast can be changed to a simple packed meal.

The packed breakfast consists of 2 rice balls and will be given to you the evening before.

For hygiene reasons, we are unable to prepare packed lunches for the following day.

Packed meals handed out the evening before are available for breakfast only.

Q. Can you accommodate dietary restrictions or food allergies?

We will do our best to accommodate requests where possible, but in most cases our response will be limited to removing ingredients that you cannot eat.

Where possible, we may provide a simple substitute.

We are unable to prepare individual special menus, guarantee complete allergen removal, or use separate cooking equipment and preparation areas.

Guests with severe food allergies should carefully consider this before making a reservation.

Q. Are towels, hair dryers, and amenities provided?

Slightly larger hand towels are available to rent for ¥200 each.

A hair dryer is available in the washroom for ¥100 per use.

We do not provide individual amenities such as toothbrushes, so please bring any personal items you may need.

Shared shampoo, conditioner, and body soap are provided in the bathing area.

Q. Can you store my luggage?

Yes. We can store luggage for guests staying at the lodge.

However, storage space inside the lodge is limited.

For larger groups in particular, we may not be able to store large amounts of luggage or oversized items.

We kindly ask guests to keep stored luggage to the minimum necessary.

Q. How many guest rooms are there?

We have a total of 4 guest rooms.

As we are a small mountain lodge, the number of guests we can accommodate is limited.

Reservations close once all available rooms have been booked.

Q. What happens if transportation is suspended due to heavy rain or a natural disaster?

Heavy rain, landslides, road conditions, or other circumstances may cause buses to be suspended or roads into Kamikochi to be closed.

In such situations, we may contact guests directly depending on the circumstances.

We will monitor transportation and road conditions and provide information about how we are handling the situation at that time.

Mountain weather and transportation conditions can change quickly, so please also check the latest information yourself on the day of your stay.

Reservations for 2026 will open on March 10, 2026.

As part of our ongoing work-style reforms, we will not operate lodging services on certain busy dates, as we did last year.

Please note the following scheduled closure dates for overnight stays.

Scheduled Lodging Closure Dates for 2026 (Planned)

April

April 30 (Thu)

May

May 4 (Mon) – May 6 (Wed)

May 14 (Thu), May 21 (Thu), May 28 (Thu), May 31 (Sun)

June (Closed every Thursday)

June 1 (Mon) – June 5 (Fri) (Full facility closure)

June 11, June 18, June 25

July (Closed every Thursday)

July 2, July 9, July 16

July 19 (Sun) – July 20 (Mon)

July 23, July 30

August (Closed every Thursday)

August 6, August 13

August 16 (Sun) – August 20 (Thu)

August 27, August 31

September (Closed every Thursday)

September 1 (Facility closed) – September 3 (Thu)

September 10, September 17

September 21 (Mon) – September 24 (Thu)

October (Closed every Thursday)

October 1, October 8

October 10 (Sat) – October 12 (Mon)

October 15, October 22

October 26 (Mon)

October 27 (Facility closed)

October 29

Payment Method Notice

When using a debit or prepaid card, the full accommodation amount may be temporarily withdrawn from your bank account or card balance as part of the card pre-authorization process.

The amount will be automatically reversed or refunded, but it may take some time for the funds to become available again, depending on your card issuer or financial institution.

To avoid any confusion regarding temporary charges and refunds, we recommend using a standard credit card whenever possible.

Please note that a temporary charge, reversal, or refund does not mean that your reservation has been canceled.

Notes Regarding Accommodation Fees

From June 1, 2026, the Nagano Prefecture Accommodation Tax will be introduced throughout Nagano.

Therefore, accommodation rates from June onward will include this tax. Thank you for your understanding.

Important Notes About Reservations

Our lodge has only four guest rooms, so we kindly ask that reservations not be made as temporary placeholders.

In principle, one group may reserve only one room.

If multiple reservations are made by the same guest, only the first reservation will be approved.

Please also note that consecutive-night stays are not available.

Reservations within 10 days after check-out are not permitted.

Guests planning to use our lodge as part of a mountain climbing trip should take special care when making reservations.

Regardless of weather conditions or itinerary changes on the day, cancellation fees will apply.

Please review the cancellation policy on the reservation site before booking.

Changes to Reservation Dates

Please note that changes to reservation dates are also subject to cancellation fees starting 30 days prior to the stay.

Our reservation system requires manual approval.

If you wish to change your reservation date, you must first cancel the confirmed reservation through the website and then make a new reservation.

Cancellation fees apply from 30 days before the stay, including cases where the reservation date is changed.

Reservation Process

After submitting a reservation request, you will receive an automatic confirmation email.

Please ensure that emails from the following addresses can be received:

no-reply@chillnn.com

yoyaku@kamonjigoya.jp

(We have received many inquiries from guests who did not see our emails because they were filtered into spam folders.)

Once we confirm your request, we will send a reservation approval email.

Your reservation will be confirmed once you receive this approval email.

The Choice of a Mountain Hut

A mountain hut nestled in a natural forest at an altitude of 1500 meters.

From the bus terminal in Kamikochi, it takes approximately one hour on foot to reach Kamonji Hut. There is no bus service or shuttle available to the hut, but it is easily accessible compared to many other mountain huts in the Northern Alps, thanks to the relatively gentle terrain along the walking trail.

"Traditionally, this cabin has been known as a dining and resting place in the mountains, bustling with numerous visitors during the tourist season. However, we also offer accommodations with only four rooms available.

We provide simple tatami mat rooms with no amenities (all rooms are Japanese-style), but we are proud to have an abundant water source, which is appreciated by hikers as it allows them to enjoy a bath."

※We have prepared Japanese futons for you.　

※To prevent animals from entering, eating and drinking in the room is strictly prohibited

"Do you offer accommodations here?"

Kamonji Hut often surprises visitors with its quaint, old-fashioned appearance, and long-time guests who have been coming here for years frequently ask such questions. However, the environment at Kamonji Hut, which harmonizes with the nature of Kamikochi, offers a unique opportunity to encounter the unchanging scenery that is characteristic of mountain huts.

Gathered around the hearth, which has been passed down since the first generation, we enjoy a cozy gathering. As we sit by the crackling fire, we can feel the rustling of the trees and the babbling of the stream. And when it's time for dinner, we savor the salt-grilled mountain trout, slowly cooked over a wood fire, connecting us to the serene beauty of nature.

"Dinner consists of grilled mountain trout with salt, seasonal tempura, chicken curry simmered dish, and two small side dishes."

You will have your meals at each table in the dining hall (Dinner: 17:30 / Breakfast: 6:30).

*Meal times cannot be changed.

The special joy of staying overnight is having the leisure to explore Kamikochi at a relaxed pace. The changing seasons bring forth new views with each visit, showcasing various trees and wildflowers. Additionally, one can experience moments of tranquility by the Azusa River and at the Myojin Pond during the morning and evening hours.

You can reach the riverside of Myojin Bridge in just a few minutes on foot.

The first-generation Kamonji fell in love with Kamikochi and settled by the shores of Myojin Pond, and now it's the fifth generation. Unintentionally, Kamonji Hut has carried the legacy of a mountain lodge in Kamikochi for 140 years, with some parts even designated as cultural heritage, preserving its mountain lodge-like charm in Kamikochi.

Myojin Pond is located next to Kamonji Hut. (Open from 6:00 AM to 5:00 PM, admission fee: 500 yen)

In the evolving history of Kamikochi, both mountaineering and the role of mountain lodges have undergone changes. We continue to contemplate the significance of guests choosing to stay at our mountain lodge today.

Nature can be harsh and even perilous at times, but we hope that the experience of staying at a mountain lodge can serve as a means to enjoy Kamikochi on a deeper level.

To our overnight guests,

When coming to the lodge, we kindly request that you aim to arrive by 4:00 PM, allowing some time for exploring. As Kamikochi National Park lacks streetlights and becomes extremely dangerous after dark, with the potential for encounters with bears or getting lost, please be sure to contact us if you anticipate arriving late.

Unlike traditional inns or hotels, mountain lodges have their unique set of guidelines and practices. If you are staying with us for the first time, please make your reservation after thoroughly reviewing these details.

Accommodation Information (From 2026 Season)

Payment by credit card will be processed on the day of your stay.

However, when using a debit card, many card issuers temporarily charge the card once at the time of booking and again on the day of your stay. In most cases, the first withdrawal is later refunded by the card company.

If you use a debit card, a similar temporary withdrawal may also occur when changing your reservation.

The number of transactions and timing of withdrawals vary depending on the card issuer.

Please contact your card company directly for details.

Rooms

We have only four guest rooms, and all rooms are private rooms.

Reservations are accepted on a one room per group basis.

If you wish to reserve two or more rooms, please contact us by email in advance.

All accommodation plans include dinner and breakfast (two meals).

Please note that the accommodation price remains the same even if meals are not required.

If you do not need meals, please inform us in advance in the “Questions / Requests” section of the reservation form.

Accommodation Plans

Single Guest Plan

15,000 yen per night

Reservations available 30 days in advance

• Only one room per day is available for this plan

• Even if other rooms are available, if the single plan cannot be selected, the lodge should be considered fully booked

Two Guests Plan

25,000 yen per room (12,500 yen per person)

Reservations available 60 days in advance

Three or More Guests Plan

10,000 yen per person

Reservations available 90 days in advance

Additional Notes

• From June 1, 2026, a Nagano Prefecture accommodation tax (200 yen per person) will be added.

• Children 0–2 years old: 45% of the accommodation price (4,500 yen)
  Meals are not included.
  (Accommodation tax is not applied when the lodging fee is under 6,000 yen.)

• Children 3–9 years old: 7,200 yen (tax included)
  Includes two meals. There is no special children’s menu; the same meal as adults will be served.

• For group reservations of 10 guests or more, please contact the lodge by email.

• Depending on availability, room assignments may change on the day of your stay.

Contact:

yoyaku@kamonjigoya.jp

Check-in / Check-out

Check-in: 14:00 – 16:00 (Strictly observed for guest safety)

We can store luggage before 14:00, except for valuables.

Check-out: 8:00

Guests who plan to go hiking or walking the following day and wish to lighten their load may leave luggage with us after check-out. Please feel free to ask.