Take precautions if you have a heart condition, you are pregnant or suffer from other serious medical conditions. The hot temperature may affect or worsen your condition/illness.

・For your health and the safety of others, please do not enter the onsen if you have already consumed alcohol. There is a high possibility you could experience dizziness, dehydration and feel faint. In this regard, we have the right to refuse your entry. ・Please refrain from bringing alcohol from outside. *Drinks and snacks are available for purchase on site.

・Do not use hair dyes in the bath. ・Do not bring or eat food in the bath. ・Do not bring glass bottles into the onsen area. ・Do not bring accessories / jewelry into the bath. (The water quality in onsen could have adverse effects against some accessories.)

　First, rinse your body with the warm onsen water using the provided small bucket to remove excess oils and/or perspiration. As you rinse your body with the warm water before you take an onsen, you would adjust more easily rather than experiencing any sudden hot temperature shock to the body. Rinse your body again before you finish taking it. ※Warning※ ・Do not stay in the bath for a long time. You could have a dizziness. E.g. take an onsen for about 3 minutes and rest. Repeat this a few times as your body will adjust to the temperature. ・Take your time when getting out from the hot temperature into the cold temperature. ・Make sure to stay hydrated as you sweat a lot naturally in the warm bath.

　The high alkaline in Happo onsen will make your skin smooth as it naturally removes any oil and perspiration. After you finish taking an onsen, we recommend you moisturize your body with cream or lotion. ＊We do not provide moisturizer, so you are welcome to bring your own.

　Acts such as urinating while standing are a violation of the Minor Offenses Act and criminal law. Please do not do so. If discovered, we will report you to the police or charge you 50,000 yen for cleaning. Toilet is located outside the reception.

　If you are found to be contaminating the hot spring by vomiting, etc., we will report you to the police or charge you 50,000 yen for cleaning costs. If the next guest is not allowed to bathe due to the above, you would be charged the amount of the reservation of the next guest.

　Smoking is not permitted in the facility. Please smoke in the designated smoking area. If you smoke outside the designated area, we will charge you a cleaning fee.

　If you find any damage or defacement of the facilities before use, please contact our staff immediately.　In the event of damage, defacement, or destruction that cannot be expected under normal use, you will be billed for repair costs, etc., and will not be allowed to use the facility in the future. Thank you for your understanding.

Please note that if you do not arrive within the reserved time, it will be considered a cancellation, so please be mindful of this policy. Please also note that we cannot offer refunds or extensions in the event of a delay.

Please come back to the front desk by the end of the time as it includes the time of changing clothes and taking an onsen. And please be punctual as the next customer will be arriving.