The standard check-in time is until 18:00. We may not be able to accommodate check-ins after this time, so please arrive with enough time. Check-in for Free Sites and Auto Sites starts at 11:00. Even if you arrive earlier, you cannot check in or reserve a spot, so please be aware of this.

Open fires are prohibited. Please use a fire pit at all times.

Please refrain from holding parties or large gatherings at our campsite.Also, please avoid loud voices or noise after 10:00 p.m.During the daytime, be considerate of other guests when playing music or making noise.Please do not leave your engine running.

Pets must always be kept on a leash. Owners are responsible for cleaning up after their pets and managing any noise they make. Pets are strictly prohibited inside cottages or rental tents. For hygiene reasons, pets are also not allowed in the kitchen or shower areas.

Fireworks are allowed only if they are handheld, and only until 21:00. Large fireworks, such as rockets or firecrackers, and fireworks that may scatter debris are prohibited. Please ensure you properly extinguish and clean up after the fireworks.

Please be considerate of others when smoking. Smoking is prohibited inside cottages and rental tents.

Motorboats are prohibited from launching or docking at our campsite.

Fishing is not allowed on the premises of the campsite.

Our designated manager, Towadako Guidehouse Kai, offers canoe tours and other water activities. Reservations can be made through their website.[Search] Towadako Guide House Kai [Phone] 080-1681-1036 If you have your own canoe or kayak, you can launch them from our campsite. Please wear a life jacket/PFD when entering the lake. If you wish to swim in the lake, please wear a life jacket. Towada Lake has sudden drops in depth, so swimming without a life jacket is dangerous. Life jackets are available for rent at the office, so please inquire if you need one.

Please drive slowly on the premises. Due to the terrain, vehicles with low ground clearance or large or wide vehicles may not be able to drive on some roads. Please be aware of this.

There are cooking areas, toilets, and shower rooms available on the premises. The water at each cooking area is drinkable. There are two booths for both men and women in the shower rooms. We also have a coin laundry.

Please dispose of your trash at the designated bins in the cooking areas, and make sure to sort it properly. The caps and labels from plastic bottles should be disposed of as burnable waste. Any waste not specified should be taken with you when you leave. Please dispose of cooled ash in the stoves at the cooking areas.

Due to the natural environment, it may be difficult to receive a cellular signal throughout the campsite. There is free Wi-Fi at the management office and cottages, but it may not be available in many areas of the Free and Auto Sites.

In the case of damage to campsite equipment, furniture, or rental items, we may require compensation based on the severity of the damage, regardless of whether it was intentional or accidental. Please handle all equipment and items with care.

Policies vary depending on the plan or options you select. Please be sure to check the details when making your reservation.

We are not responsible for any accidents, thefts, or disputes between guests. All activities are at your own risk.

To reserve a campsite, please book one site per group. A simple process is as follows: Select your desired plan → Select your preferred site → Choose the number of people and options → Enter reservation details → Complete reservation.

You can reserve a site for any period shown in the reservation calendar. Generally, reservations are available up to 3 months in advance. For the latest information, please check our Instagram @utarube_campground.

For Free Sites and Auto Sites, you can choose a spot upon arrival, based on availability. We do not accept specific requests for site locations in advance. Similarly, site requests for cottages cannot be accepted.

In addition to cash, we accept credit cards and electronic money ( transportation cards, Quick Pay, ID, etc.), but we do not accept PayPay.

Regarding cancellations due to bad weather, the normal cancellation policy will apply unless the following conditions occur: The campsite is closed due to the facility’s decision. Weather warnings or special warnings are issued by the Japan Meteorological Agency. If a cancellation fee has already been charged and one of the above conditions occurs, no refund will be issued unless the cancellation policy is waived.

There are no facilities with power outlets available in the free sites. If you wish to use electricity, please choose an auto site. Unauthorized use of power outlets within the campsite facilities is strictly prohibited.

Yes, the tap water at our campground is safe for drinking.