For each room, one vehicle can be accommodated at a rate of 2000 yen per stay. In the unlikely event that our parking lot becomes full, we will guide you to another parking lot located a 15-minute walk away. Thank you in advance for your understanding. ※If you wish to request more than one unit, please contact the following email address by 4 days prior to arrival.. lodge@nozawa-onsen.co.jp
Due to business conditions, staff may be unavailable and it may take 2-3 days to respond to your inquiry. Thank you so much for your understanding. Also, please contact the following e-mail address for inquiries, not CHILLNN. lodge@nozawa-onsen.co.jp 050-8890-6608
Earplugs (free) and toothbrushes (100 yen), hot spring basket set (shampoo, body soap) are available at the front desk, so please inform the staff if you wish to use them.
Our building is a wooden structure, and due to its construction, there is a possibility of sound carrying to other rooms. We kindly ask for your understanding in advance. To avoid inconvenience to other guests, we would like to have your volume lower after 10 p.m. Free earplugs are provided please request from our staff. Thank you.