TSUKIHOSHIHI.Stay

We welcome one group per day, with a maximum of four guests. For stays of three or more, an additional private room with two beds is available. To preserve the quiet and balance of the space, we kindly ask that the property be used by the number of guests stated in your reservation.

The property is located approximately 20 minutes by car from Amami Airport, and about 40 minutes from Naze Port. We do not provide a shuttle service. If you are considering public transportation, please note that the area is not served directly by the local “Shima Bus.” The nearest bus stop is about a 40-minute walk away. For a more comfortable journey, we recommend traveling by rental car or taxi.

A dedicated parking space is available on the property. As the parking area is shared with visitors to the shop, we kindly ask that you park in the designated space.

We do not offer breakfast or dinner, but we are happy to recommend nearby places to eat. A full set of kitchen utensils is provided, so you may enjoy cooking with fresh, seasonal ingredients from local markets. Basic seasonings are available, including salt, sugar, soy sauce, pepper, and olive oil. We also offer a small selection of items such as drinks, pasta, and tomato sauce for an additional charge. Please feel free to ask if you are interested. For safety reasons, we kindly ask that deep-frying is avoided.

This property is not specifically designed for children. We kindly ask that accompanying guardians understand and agree to the following before making a reservation: ・We do not provide children’s bedding, furniture, tableware, or amenities ・As the property is located in a quiet residential area, we ask that you keep noise to a minimum, especially at night ・There are areas that may be unsafe for small children, such as stairs, deck level differences, large glass surfaces, furniture edges, and blind cords. Please ensure children are supervised at all times

If you expect to arrive after 6:00 PM, please let us know in advance. Check-in after 9:00 PM is generally not available. Upon arrival, please visit the shop front desk. The room is equipped with a smart lock system. An access code for your stay will be provided at check-in.

We may be able to store your luggage at the shop before check-in or after check-out. As availability depends on the date and staff presence, please contact us in advance if you wish to use this service. If you plan to send luggage ahead of your arrival, please include the name of the primary guest, the sender’s name, and your check-in date on the package, and send it prepaid. For round-trip shipping, using a “round-trip delivery” service will help ensure a smooth process.

In consideration of the environment, we do not provide disposable amenities such as toothbrushes, combs, razors, or shower caps. Toothbrushes and toothpaste, designed for long-term use, are available at the shop if you wish to purchase them. Please note that sleepwear, loungewear, and bathrobes are not provided. We invite you to bring your own and settle in comfortably.

The room is designed with natural materials such as plastered walls and solid wood, allowing their textures to remain as they are. As these materials are delicate by nature, we would be grateful if you could handle them with care.

The nearest supermarket is about 15 minutes by car, and a convenience store is about 10 minutes away. A local map is available for your use when planning your shopping.

As the property is located close to the forest, small creatures such as geckos and insects may occasionally find their way indoors. We hope you will receive these quiet visitors as part of the natural surroundings.

Please note that the property is not barrier-free and includes steps throughout. We kindly ask that guests who require assistance be accompanied by someone who can support them during their stay.

For stays of five nights or more, linen will be changed every three days. For longer stays, we will ask for your preferences at check-in and arrange accordingly. For stays exceeding one week, complimentary cleaning can be provided upon request.

Smoking is not permitted inside the building or on the deck, including electronic and heated tobacco products. If you wish to smoke, please bring a portable ashtray and use the garden area. Barbecues, open fires, and fireworks are not permitted on the property or on the nearby beach.

We regret that pets are not permitted on the property. Thank you for your understanding.

If you are considering using the property for filming, social media, advertising, corporate retreats, or events, we kindly ask that you contact us in advance.

In the event of natural disruptions such as typhoons or earthquakes, cancellation fees will be waived if any of the following apply: ・Transportation to the island is suspended ・A storm warning or emergency warning is issued on your scheduled stay dates ・We request cancellation for safety reasons Please note that we are unable to cover transportation or related expenses. If we do not hear from you by your scheduled check-in time, the standard cancellation policy will apply.